Thank you so much for shopping with kmēmīk graphics! Because every single item in our store is custom-made to order just for you (fulfilled by our production partners), we are generally unable to accept returns or exchanges for reasons like change of mind or incorrect size selection.

That being said, your happiness is our top priority! We want you to love your purchase and your shopping experience with us.

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Defects & Errors If your item arrives with a manufacturing defect, printing error, or damage from transit, please don't worry. We evaluate these situations on a case-by-case basis and will make every effort to resolve the issue to your satisfaction, whether through a replacement or a refund.

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How to get help: If there is an issue with your order, please reach out to us within 14 days of delivery. To help us help you as quickly as possible, please include:

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1. Your order number.

2. A brief description of the problem.

3. A few clear photos of the defect or damage.

 

Thank you for supporting our independent business and understanding how our made-to-order process works! We are always here to help if you have any questions before placing your order.

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Please refer to our Etsy Shop Page for related information regarding specific Etsy store policies including refunds and exchanges.